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Vaughan Mobile Information Sheet

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To download this information sheet, click here.

The City of Vaughan is in the process of developing web enabled applications that will allow public users to obtain City information directly through their mobile devices. When functional, these applications will allow you to access information such as:

  • Search for waste disposal information
  • Look up your waste collection schedule
  • Report streetlight outages
  • Access winter maintenance updates
  • Obtain water quality information

As the City looks to broaden its service delivery channels, these types of quick “self serve" tools are an efficient manner in which to distribute information services quickly. The City will continue to broaden these applications to include many other services offered by the City of Vaughan. Our mobile pages and content are best viewed with select Mobile devices and browsers.

Vaughan Mobile is the entry point for City applications, services and information designed expressly for mobile devices.

What devices are supported? Top
Currently, we can only guarantee that an application or service will behave as designed on the following devices:

Manufacturer Model Name Operating Systems Version
Research In Motion Blackberry 9700 Bold OS 5
  Blackberry 9780 Bold OS 6
  Blackberry 9800 Torch OS 6
IPhone IPhone 4   iOS 4.0
  IPhone 4S   iOS 5.0
Android     Gingerbread 2.3 or Higher

Other devices will continue to be added in the future but unfortunately, at this time, we are unable to provide support for models other than those listed.

How do I know what model of Blackberry I have? Top
If the icons on your Blackberry desktop looks like those in the figure on the left, follow the instructions for an OS-5 model. If your desktop icons look like those in the figure on the right, follow the instructions for an OS-6 model.

OS 5 model screen OS 6 model screen

OS 5 Models
For OS 5 devices, select the ‘Options’ icon on the desktop (Fig 1a), and then select 'About' on the resulting menu of options (Fig 1b). The number of your model is shown on the first line of information (Fig 1c).

Select Option Icon Select about on the resulting menu of option
Fig 1a Fig 1b
The number of your model shown on the first line of information
Fig 1c

OS 6 Models
For OS 6 devices, select the ‘Options’ icon on the desktop (Fig 2a), and then select ‘Device’ on the resulting menu of options (Fig 2b). Select ‘About Device Versions’ on the second level menu (Fig 2c). The number of your model is shown on the first line of information (Fig 2d).

Select Options icon on the desktop Select Device on the resulting menu of options
Fig 2a Fig 2b
Select About Device Version on the second level menu The number of your model is shown on the first line of information
Fig 2c Fig 2d

Apple iPhone 4 – IOS 4 and up
This device has been tested and requires no modifications, assuming you are browsing with the default browser.

Select Options icon on the desktop

Android 2.3 Gingerbread or higher
This device has been tested and requires no modifications, assuming you are browsing with the default browser.

Select Options icon on the desktop

How do I launch Vaughan Mobile? Top
To access the Vaughan Mobile homepage, enter mobile.vaughan.ca into your Blackberry browser address. Your browser will load the Vaughan Mobile homepage.

How can I get more information about Vaughan Mobile? Top
For more information about Vaughan Online Mobile, please send an email to mobile@vaughan.ca and include your question or concern. You will receive a response by the end of the next business day.

The Trademarks RIM® and BlackBerry® are owned by Research In Motion Limited and are registered in the United States and may be pending or registered in other countries. The City of Vaughan is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited.

The Trademarks Apple® and iphone® are trademarks of Apple Inc., registered in the U.S. and other countries.. The City of Vaughan is not endorsed, sponsored, affiliated with or otherwise authorized by Apple Inc.

The trademark Android™ platform is owned by Google Inc.


© 2011 City Of Vaughan. All Rights Reserved.